News
Article Listing
Viewing items with Category: All Categories, Year: All Years
Supply Chain Innovation Lab projects address Florida’s freight and logistics network
Researchers with the ßÙßÇÂþ» Supply Chain Innovation Lab at the Muma College of Business have completed two sister projects aimed at helping to improve the state’s freight transportation and logistics network.
December 8, 2022Business News, Research and Innovation
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the ßÙßÇÂþ» examines how emotion-expressing AI chatbots can impact customer service.
December 7, 2022Business News, Research and Innovation
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service - USF News
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the ßÙßÇÂþ» examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
Bots with feelings: Study explores deploying AI chatbots with emotions in customer service
As online retailers increasingly use artificial intelligence chatbots to streamline customer service tasks and replace their human counterparts, new research from the ßÙßÇÂþ» examines how emotion-expressing AI chatbots can impact customer service.
December 6, 2022Business News, Research and Innovation
Student Spotlight: Gabriel Mocelin lands Goldman Sachs summer internship in New York City
ßÙßÇÂþ» finance student Gabriel Mocelin landed his dream internship and is headed to New York this summer to learn from the best at Goldman Sachs. But when he started classes at USF, he knew little about the finance industry or how to best prepare himself for a career in finance.
December 6, 2022Business News, Spotlights
You’ve heard of inflation and shrinkflation but how about tipflation? It seems like more businesses than ever are expecting tips these days.
December 2, 2022Business News
During the holiday season, how do you tell when to add a tip and when to skip it?
December 2, 2022Business News
Shoppers say they're seeing more requests to add gratuity at more places — even on some online orders.
December 2, 2022Business News
As the omicron variant spreads, you've probably read up on how to keep yourself healthy. But analysts like Dr. Seckin Ozkul, director of the Supply Chain Innovation Lab at USF, are studying its impact on the health of our global economy and the supply chain.
December 2, 2022Business News
Nine professors and students from the University of Novi Sad in Serbia traveled to the ßÙßÇÂþ»â€™s Sarasota-Manatee campus in November as part of a U.S. Embassy Partnership grant designed to foster a long-term relationship between the hospitality and tourism programs at the two schools.
December 2, 2022Business News
You might not be able to escape it while holiday shopping, even from home.
December 2, 2022Business News
The supply chain is in better shape now than a year ago, but a Florida expert says issues with China's COVID restrictions may keep some items in short supply this holiday season.
December 1, 2022Business News